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How to Contact Us

What to do if it happens to you:

• Keep a log of all contacts. Get names, dates and times.
• Call the fraud units of the three credit bureaus - Equifax, Experian and Trans Union. Request an alert be placed on your record and ascertain the expiration of the alert. Also request a victims statement be placed on your account.
• Contact all creditors, by phone and in writing, where fraudulent use has occurred.
• Carefully review incoming statements for fraudulent use.
• Report the crime to the local police having jurisdiction over the crime and provide as much documentation as possible.
• Check with your bank in the event your checks were stolen. Look for fraudulent use or fraudulent accounts that you did not open.
• Notify your utilities companies and ascertain if any new accounts have been opened in your name.
• In the event your drivers license or identification were stolen, go to DMV and request a new number. (restrictions apply)
• If your social security number is being used, call the social security administration and inquire into getting a new SSN issued. (restrictions apply)
• If you suspect your mail is being stolen, call the post office and inquire if a change of address has been filed.
• Be prepared to back up everything in writing and by notarizing documents.

Tips for Prevention || What to do if it happens to you || Resource numbers